Automate Patient Admin, Not Patient Care

AI automation removes the administrative work that keeps clinicians from patients: Medicare and DVA claiming with AI-assisted MBS coding and auto ECLIPSE submission, digital patient intake synced to Cliniko or Best Practice, same-day referral routing, and automated recalls and reminders. Across IOTAI client projects, practices save 25+ hours of admin per week and cut new-patient admin time by 85%.

Cost depends on the scope of your practice systems and which workflows you automate first. Every engagement starts with a free consultation and an automation roadmap, so you see the projected return before committing. Most practices begin with the Healthcare Automation Starter package, which includes a practice systems audit, Medicare claiming automation, patient intake digitisation, and a 30-day implementation timeline.

Across IOTAI client projects, the average time to ROI is 2 weeks, and the Healthcare Automation Starter package runs on a 30-day implementation timeline including ongoing support and optimisation.

Yes. For practices that need the strongest controls, IOTAI offers Sovereign AI: an on-premise LLM (NVIDIA DGX Spark) with zero data egress, so patient data never leaves your network and never traverses the public internet. This aligns with AHPRA and RACGP guidance on generative AI, supports My Health Records and state health-privacy obligations, and ships a full audit log to your SIEM.

Yes. IOTAI builds bi-directional sync between Cliniko or Best Practice, Xero (handling GST-free health services under Div 38), and HotDoc or HealthEngine, plus HL7v2, ARGUS, and direct pathology and imaging feeds. Across client projects IOTAI routinely connects 500+ platforms, so most practice software combinations are already covered.

Across IOTAI client projects: 85% fewer Medicare claim rejections through AI-powered coding, $45K recovered per practice annually from missed or incorrect claims, 25 hours saved weekly per practice, 60% fewer no-shows with automated reminders, and an average time to ROI of 2 weeks.

IOTAI delivers the work end to end: practice systems audit, automation roadmap, build, integration with your existing clinical and accounting software, and staff handover. The Healthcare Automation Starter package includes ongoing support and optimisation after go-live.